Product Shipping

 

FREE SHIPPING

At FEY Cosmetics we offer free standard shipping in Canada and United States, as well as free worldwide shipping for any order of CAD 150.00 or more.

 

Transaction Safety

At FEY Cosmetics we are committed to helping you keep your shopping experience 100% secure. In accordance with the highest online security standards, your credit card transaction will be fully encrypted.

 

Product Fulfillment

We ship out orders from Montreal within three business days from the date of purchase. Orders placed on the weekend are shipped within three business days starting from Monday. "Business days" do not include legal Canadian and Quebec holidays and weekends. The actual shipping times may vary depending on your location and other factors. Please refer to our Terms of Service for details.

 

Shipping Rates

We use Canada post to ensure high-quality service, timely delivery, and safe handling. Our shipping rates are provided by Canada Post based upon your product weight, shipping destination, and delivery option. Your total shipping rate will be calculated on the check out page before you submit your order and payment.

 

International Duties

Please note that the shipping charges we collect do not include import, tariff, or broker taxes, international duties, or customs fees (if the case arises). Please refer to our Terms of Service for details.

 

Returns & Refunds

Our policy lasts for 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Please refer to our Return Policy for details.

 

Questions

If you have any questions or concerns, please contact us.